Privacy Policy
Last Updated: Nov 1, 2025
This Privacy Policy explains how Synergix Holdings Inc., a Delaware corporation, doing business as Synergix Automation (“Synergix,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you:
- Visit our websites that link to this Privacy Policy (the “Site”);
- Communicate with us via email, phone, web forms, or events; or
- Otherwise interact with us in a business or professional context
(collectively, the “Services”).
This Policy is intended primarily for business and professional contacts and is drafted to align with applicable U.S. privacy law requirements, including those in certain U.S. states, to the extent they apply to our activities.
If a separate written agreement between Synergix and you (or your organization) conflicts with this Policy, that agreement will prevail to the extent of the conflict.
The categories of personal information we may collect include:
- Identification and Contact Information – Name, business email address, phone number, job title, company, country/region.
- Business Communications – Information you provide in forms, RFQs, RFPs, statements of work, emails, meeting notes, and other correspondence.
- Website and Device Information – IP address, browser type, operating system, device identifiers, pages viewed, referring URLs, and timestamps, collected via server logs and cookies or similar technologies.
- Event and Meeting Information – Registration details, attendance, and related interactions.
- Recruitment Information – If you apply for a role, information contained in your application (subject to any additional notices).
We may supplement this information with data from:
- Your colleagues or other contacts within your organization;
- Service providers and business partners; and
- Publicly available professional sources (such as business websites or professional networking profiles),
in each case as permitted by law.
We may create aggregated, anonymized, or de-identified data that does not identify individuals. We may use such data for any lawful purpose.
We use personal information for purposes including:
- Providing, operating, and improving the Site and our Services;
- Responding to inquiries, RFIs/RFQs/RFPs, and support requests;
- Evaluating potential projects and preparing proposals;
- Managing and performing contracts with customers, partners, and vendors;
- Conducting B2B marketing and business development communications where permitted by law (with the ability to opt out);
- Maintaining the security and integrity of our systems, preventing fraud or abuse;
- Complying with legal, regulatory, accounting, and audit obligations; and
- Managing recruitment and hiring processes.
Depending on jurisdiction, our legal bases may include performance of a contract, legitimate interests (such as operating and improving our business and relationships), compliance with legal obligations, and, where required, your consent.
We do not sell personal information and do not share personal information with third parties for their own cross-context behavioral advertising.
We may share personal information with:
- Service Providers: Companies that provide hosting, infrastructure, security, analytics, communications, CRM, and other support services, acting under our instructions.
- Professional Advisors: Attorneys, auditors, and insurers subject to confidentiality obligations.
- Business Partners / Subcontractors: Where reasonably necessary to collaborate on or support projects, subject to appropriate contractual protections.
- Corporate Transactions: In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business, as permitted by law.
- Legal and Safety Recipients: Where required or allowed by law, such as to comply with legal processes, enforce our terms, or protect rights, property, or safety.
- At Your Direction: When you ask or authorize us to share information.
When we process personal information solely on behalf of a customer under a services agreement, we act as a service provider/processor and follow that customer’s instructions; in those cases, this Policy applies in addition to, and is superseded by, the customer’s privacy terms where applicable.
We use cookies and similar technologies to support Site functionality, security, and analytics. For details, see our Cookie Policy, which is incorporated by reference into this Policy.
We retain personal information for as long as reasonably necessary to:
- Fulfill the purposes described in this Policy;
- Maintain business and contractual relationships;
- Comply with legal, regulatory, tax, and accounting obligations; and
- Establish, exercise, or defend legal claims.
When information is no longer required, we take reasonable steps to delete, de-identify, or anonymize it in accordance with applicable law and our internal policies.
We implement commercially reasonable technical and organizational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of electronic transmission or storage is completely secure; we cannot guarantee absolute security.
We are based in the United States, and the Site is hosted primarily in the United States. If you access the Site or interact with us from outside the U.S., your information may be transferred to and processed in the U.S. or other jurisdictions with different data protection laws. Where legally required, we will implement appropriate safeguards for such transfers.
Our Site and Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe we have done so, please contact us so we can take appropriate action.
Your choices include:
- Marketing Communications: You may opt out of marketing emails by using the unsubscribe link in the email or contacting us at info@synautom.com.
- Cookies: You can manage cookies as described in our Cookie Policy.
- Updates: You may request that we correct or update your contact details.
Depending on where you reside (for example, in California, Virginia, Colorado or other U.S. states with similar laws), you may have additional rights with respect to certain personal information, which could include:
- The right to request access to personal information we maintain about you;
- The right to request correction of inaccurate personal information;
- The right to request deletion of personal information, subject to legal exemptions;
- The right to receive certain information in a portable format;
- The right to opt out of certain types of processing if and when those activities are undertaken (e.g., “sale” or targeted advertising as defined by applicable law).
As of the “Last Updated” date:
- We do not sell personal information as defined by applicable state laws;
- We do not share personal information for cross-context behavioral advertising; and
- We do not use sensitive personal information for purposes that require a “limit use” mechanism.
If our practices change, we will update this Policy and will implement any required opt-out or preference mechanisms.
To exercise applicable privacy rights or make an inquiry, contact:
Email: info@synautom.com
Subject Line: “Privacy Request”
Please provide enough information for us to verify your identity (and authority, if you act on behalf of someone else) and to understand your request. Where permitted, you may designate an authorized agent, subject to verification.
If we deny your request and you have a right to appeal under applicable law, you may appeal by replying to our decision or emailing us with the subject line: “Privacy Request Appeal”. We will respond within the timeframe required by law.
This Policy does not apply to third-party websites, services, or platforms that may be linked from our Site or that you may use in connection with our Services. Those third parties are responsible for their own privacy practices.
If there is any inconsistency between this Privacy Policy and other descriptions of our data practices (including marketing materials), this Privacy Policy prevails for the collection, use, and disclosure of personal information described here.
We may update this Privacy Policy periodically. Material changes will be indicated by updating the “Last Updated” date and, where legally required, providing additional notice. Your continued use of the Site following any changes constitutes your acknowledgment of the updated Policy.
For questions, concerns, or requests regarding this Policy or our privacy practices, please contact:
Synergix Holdings Inc. (d/b/a Synergix Automation)
Attn: Privacy
16192 Coastal Hwy, Lewes, DE 19958, USA
Email: info@synautom.com
